A. Reliance Bank bill pay is free to our checking account customers. To sign up for bill pay, click on the bill pay enrollment link within online banking. Complete the required information by reentering your online banking access ID and password. Click submit. Once submitted there will be a waiting period pending bank approval. Approval is normally granted within 1 business day.
A. It is in your best interest to notify Reliance Bank if you are traveling overseas. Abnormal account activity could restrict your account until authorization can be validated. By notifying us prior to your departure, you can be assured you will have access to your account while out of the country.
A. Click the “forgot password” link on the homepage, enter your access ID and click submit. A new password will be emailed to you. When you receive your new password and use it for the first time, you will be prompted to change your password for security reasons. If you have been locked out due to too many unsuccessful attempts, you should contact a Universal Banker during business hours or utilize the Contact Us link. Inquiries received after regular business hours will be addressed the next business day.
A. During regular business hours, please contact a Universal Banker at 507-331-2493. After regular business hours, please call 800-264-5578. This number is available 24 hours a day with customer service representatives available to assist you. Please have your card number ready to expedite the process. If you do not have your card number, a representative will be able to look it up for you.
A. Within online banking click on the transfer $ now. From the drop down arrow choose the account to transfer from. Select the account to transfer to from the list of accounts. Enter the amount to be transferred and click next. Preview the transfer information and click submit if correct.
A. Electronic statements (e-statements) can be received once you have been enrolled. Enroll online through online banking under the User Options tab.
A. Within online banking, click on the applicable account, select transaction history, current statement. This will show you your current balance and all the transactions posted and pending to your account for the current month. To view the previous month’s transactions, select transaction history, previous statement. This information is also available on our telebanking phone system by calling 800-591-5344.
Bank Hours: Lobby Mon-Fri 9:00 - 5:00 Saturday 9:00-12:00; Drive Up Mon-Fri 8:00 - 5:30 Saturday 9:00-12:00
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